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About the Role
- After-sales customer service and communications
- Maintenance, repair and spare parts management
- Handling of complaints and warranty cases
- Complaint management
- Upselling activities
- Administration of master data and product evaluations
- Trend analysis
Requirements
An academic degree or a vocational qualification in any disciplines
Experience in sales or after-sales
Sound knowledge of the required software tools
Leadership qualities and good communication skills
Strong organisational and problem-solving skills
Empathy and resilience
Job Application Form
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